Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

The default shipping cost for most products is $9 , although it may go as high as $50 for larger and heavy objects . 

Which payment methods are accepted in the Online Shop?

We allow the use of PayPal, Visa, Mastercard and will soon apply apple pay to our system 

How long will delivery take?

Delivery standared shipping policy states that out vendors have to ship a product at a maximum time of 3 days after the purchase has been made. When the vendor ships the product has been shipped it should take maximum of 5 days to reach your house. 

How secure is shopping in the Online Shop? Is my data protected?

We do not store your data or analyze it. The most we do with the data gathered from this website is see the most sold products and least sold products. 

What exactly happens after ordering?

After the order has been placed the vendor gets a notification stating where they have to send the product or picking up at their location. Vendors have a maximum of 3 days to ship the order to comply with the our conditions. 

Do I receive an invoice for my order?

When you buy a product you receive an email with the cost of the product, the shipping cost and taxes associated with the purchase 

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